Privacy Policy

Who we are

Felicity Hills operates this website to share information about our real-estate developments and to respond to genuine enquiries.

For privacy questions, contact us via the channels published on the Contact page.

Information we collect

When you submit a form (contact, site visit, brochure, callback, or similar), we collect your name, phone number, and optionally email, message, preferred contact method, and project interest.

We also store technical attribution such as page path, landing page, and UTM parameters to understand how you found us.

Server logs may include IP address and user agent for security, rate limiting, and abuse prevention.

How we use your information

To respond to your enquiry, schedule site visits, deliver requested brochures, and provide sales follow-up.

To improve our website, prevent spam, and maintain security.

We do not sell your personal information.

Legal basis & consent

Lead forms require affirmative consent to our Privacy Policy before submission.

You may withdraw consent by contacting us; we will stop non-essential processing where legally required.

Sharing

We may share enquiry details with authorized Felicity Hills staff and service providers who process data on our behalf (hosting, email, analytics), under appropriate safeguards.

We may disclose information if required by law or to protect our rights, users, or property.

Retention

Lead records are retained for sales operations and compliance. You may request correction or deletion subject to legal obligations.

Your rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data.

Updates

We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision.